Contact

Once we have received your details we will ring to go through them and resolve any outstanding details. We will then arrange a convenient time for our digital imaging team to visit your property. This usually takes 3/4 of an hour depending on the size of your property. They will take virtual tours, photographs and floor plans. At this point you will either need to order an Energy Performance Certificate (EPC) or provide proof of an EPC.

Safety Guidance

As a landlord you are responsible for the well being of your tenant. There are a number of checks and certificates that you will need to provide us with before a tenancy can begin. These include insurance, gas, electrical, furnishings and fire alarm issues. We are here to help you through this process and provide you with all the necessary information and contacts.

Marketing

When our team returns with your data and signed terms and conditions, we create your property profile and on receipt of any monies due will begin to market your property.

Viewings

Interested parties contact us if they wish to arrange a viewing. We make certain they are matched to your ideal tenant requirements and that they are genuinely interested in your property. We do this to avoid conducting any unnecessary viewings. You will be informed when there is a viewing request via email, SMS or telephone.

Offers

When an offer is made to us by a potential tenant, our expert negotiators work tirelessly to ensure you get the right deal.

The Right Tenant

We have up-to-date details of our tenants suitability and fully reference check them, via Maras before any offer is forwarded. These checks consist of income and employment records, previous address and landlord searches and general database enquiries. Based upon this information we will quote for a rent guarantee.

Tenancy Agreement

We can provide advice about getting you the most suitable tenancy agreement. Our tenancy agreements cost £100 (+ VAT). A charge of £40 (+ VAT) will be levied when the Landlord chooses to use their own contract or one other than Avenue Estates.

Inventory

Before a tenancy begins we recommend that you arrange for an inventory to be performed. We can give you numbers for inventory clerks we have used.

Deposits and Rent Collection

We advise collecting 6 weeks of deposit and a month's rent in advance. Once the tenant has moved in we will either hold the deposit in the Tenancy Deposit Scheme of if you are members of a scheme (upon proof of membership) we can transfer to you to hold.. Additionally we can provide a rent collection service at a further cost of 2.5% PCM for rent collection and full management at a further cost of 5% PCM.

Completion

Once we are happy that everything has been covered and have received a copy of your gas safety certificate (if gas in the property), the keys are handed over and the tenancy commences.

Our commitment

We keep all of your details on record and, as with the majority of our landlords, hope that when a tenant decides to move on, you won't. We can re-market your property at the push of a button and aim to avoid any void periods in your cash flows by our attention to detail and commitment to providing you the best service.